Expertise Summary:
Personable. Hospitable. Excel in Salesmanship. Extremely patient.
Telephone proficient. Goal oriented. Record keeping. Well organized.
Type 35-40 words per minute.
Experience:
QVC - Telephone Order Entry Representative
1998 / Present
Avon Representative, Ft. Lauderdale, Fl & Chesapeake, Va.
1976 / Present - Build orders from customers. Prepare, submit &
deliver orders.
Collect from customers. Maintain records of accounts for business
& taxes.
Child Care Provider (Self Employed), Chesapeake, Va.
1988 / 2001 - Provide day care for 5 to 12 children ages six weeks
and up. Prepare & supervise creative & educational activities
for children. Prepare healthy menus & meals for children.
Set up contracts for parents. Set up schedules for children. Maintain
attendance records. Maintain pay & account records for business
and taxes.
Payroll Clerk for Norfolk Naval Shipyard, Portsmouth, Va.
1986 / 1988 - Maintained employee hiring & separation records.
Responsible to credit leave, overtime & pay for up 1000 workers.
Computer Operator for Norfolk Naval Shipyard, Portsmouth, Va.
1984 / 1986 - Ran programs on mainframe computer. Accomplished backups.
Maintained hardware. Maintained tape & disk library. Maintained
records for library. Maintained records of all functions.
Computer Operator for AT&T, Ft. Lauderdale, Fl.
1979 / 1984 - Responsible for 3 mainframe & 64 mini computers.
Maintained back ups for all computers. Accomplished 15 min to
1 hr checks on all computers. Maintained AMARK billing system
(all customers). Maintained HOBIS billing system (Hotels). Debugged
& maintained 1st E-911 system. Worked with field
engineers to resolve problems. Maintained library for tapes &
disks. Maintained records for 64 computers. Maintained records
for library. Trained all new employees on all 3 shifts.
Computer Clerk for AT&T, Ft. Lauderdale, Fl.
1978 / 1979 - Responsible for plotting and maintenance of WATTS (800 Numbers)
Network files and assignments of 1-800-#.
Central Office Clerk for AT&T, Ft. Lauderdale, Fl.
1977 / 1978 - Responsible for maintenance of office library and research
and work records, both updating and filing, and all office personel pay
and vacation records. Secretarial Duties for all offive Supervisors.
TSPS Telephone Operator for AT&T, Ft. Lauderdale, Fl.
1974 / 1977 - Operated computerized operator station for long distance and
operater assisted calls.
Coppercraft Representative, Ft. Lauderdale, Fl.
1978 / 1983 - Delivered & collected from customers. Ordered merchandise.
Represented product at demos & home parties. Received award
for $2,500 in sells during first 4 weeks as new rep. Received
awards for $25,000 & $50,000 sales. Top Sales Rep for region.
Tupperware Representative, Ft. Lauderdale, Fl.
1970 / 1978 - Delivered & collected from customers. Ordered merchandise.
Represented product at demos & home parties. Won several awards.
Accomplishments mentioned in company news letter.
Telephone Operator, GT&E, Bluefield, W.Va.
1964 / 1968 - Operated long distance switchboard. Provided direct
dial & information assistance. Prepared art boards for advertisements.
Sarah Coventry Representative, Bluefield, W.Va.
1960 / 1963 - Delivered & collected from customers. Ordered merchandise.
Represented product at demos & home parties. Crowned Queen
three months straight for high sales.
Education:
Attended Tidewater Community College
Graduated Bluefield High School, Bluefield, W.Va. - 1963
Personal:
Married - 4 Grown Children living away with their own careers.